Remote Assistance

Stay green by remote!

Effortless TeamViewer Setup for Remote Assistance by Telluride Helpdesk

Experience seamless remote support with TeamViewer! Follow these steps to install TeamViewer and allow Telluride Helpdesk to provide you with efficient technical support:

  1. Download TeamViewer:
    • Visit our custom TeamViewer download page at get.teamviewer.com/helpdsk.
    • This link will download the version of TeamViewer compatible with your system (supports Windows 7 and above).
  2. Install TeamViewer on Your Computer:
    • Find and open the downloaded setup file on your system. It usually arrives in the Downloads folder.
    • Double-click to start the installation and choose 'Default Installation' if prompted.
    • Accept the license or data sharing agreements, if necessary.
    • Click 'Continue' to complete the installation.
    • For detailed video instructions, visit this link.
  3. Ready for Support:
    • Once installed, open TeamViewer to see your unique ID and password.
    • Share these details with Telluride Helpdesk when you need support.
  4. Secure and Controlled Access:
    • Only authorized Telluride Helpdesk professionals can access your computer.
    • We will always confirm with you before starting a remote session.

Feel free to contact us for any assistance during installation. Your security and privacy are our top priorities while we assist you remotely through TeamViewer.

  • Installation

    Download TeamViewer from the official site. Find the file in your 'Downloads', then double-click to install. Follow instructions to ensure a secure setup.


    Technical Requirements

    TeamViewer supports Windows and macOS, including Windows 10 and Apple Silicon Macs. For detailed requirements, click here.

  • How to Install on your Mac

    Follow these steps to install TeamViewer on macOS. Download the file, open the installer, and follow on-screen instructions. Guide here.

    Mac Security Setup

    You'll need to grant permissions for Accessibility, Full Disk Access, and Screen Recording. Navigate to Apple Menu > System Preferences > Security & Privacy, and check TeamViewer. Details here.

  • Troubleshooting Tips

    For Windows, try restarting the app and adjusting admin settings. Screen sharing problems might need system preference tweaks. Visit TeamViewer's support page for details.

    Support Scope

    TeamViewer offers efficient remote support for software issues, file management, diagnostics, security, and training, catering to diverse technical needs.

What can we help with?

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Contact Info

PC and Mac repair, website design, and business consulting in San Miguel County since 1999.

(970) 239-1843
Telluride Helpdesk, LLC
PO BOX 1132
Norwood, CO  81423
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