About UsWelcome to the Helpdesk

What is a Helpdesk?


/ˈhelp ˌdesk/
a service providing information and support to computer users, especially within a company.


Alexander Pape

Founder and Operator of Telluride Helpdesk

Mr. Alexander Pape holds a Bachelor of Science degree in Information Technology, as well as current Dell and Microsoft certifications. Alex has been a system administrator, IT manager, and technical director at fine hospitality institutions such as the Inn at Lost Creek, Destination Hotels and Resorts, Blackstone/LXR Luxury Resorts, and Wyndham International. You may know him from the Peaks Resort and Golden Door Spa (2003-2007).

Alex is a decorated USMC Veteran, has received a number of awards and is credited with numerous online publications. Alex can be found online at LinkedInOnForce and Twitter and has been a verified PayPal merchant since 1998.




Sharon Pape

Mac Specialist and Customer Satisfaction Guru

Mrs. Sharon Pape is the client satisfaction guru of Telluride Helpdesk and Alex's wife. Sharon holds a bachelor of business administration degree. Sharon and Alex have been hard-working Telluride locals for over a decade and have been providing IT service for the community since 2006.


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Our Mission

To take out the guesswork from your technology projects. Streamline your systems. Keep you and your data safe.

Our Values

Proactively provide incomparable service and value to our clients.

Our Solution

Using on-site and remote technologies to provide a cost-effective remedy to your computer problems.

Our Satisfied Clients

Will You be the Next to Join Our Happy Clients?







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