About Us

Welcome to the Helpdesk

What is a Helpdesk?

/ˈhelp ˌdesk/
noun
1. a service providing information and support to computer users, especially within a company.

Helpdesk Testimonials

Alexander Pape

Founder and Operator of Telluride Helpdesk

Mr. Alexander Pape holds a Bachelor of Science degree in Information Technology, as well as current Dell and Microsoft certifications. Alex has been a system administrator, IT manager, and technical director at fine hospitality institutions such as the Inn at Lost Creek, Destination Hotels and Resorts, Blackstone/LXR Luxury Resorts, and Wyndham International. You may know him from the Peaks Resort and Golden Door Spa (2003-2007).

Alex is a decorated USMC Veteran, has received a number of awards and is credited with numerous online publications. Alex can be found online at LinkedIn, OnForce and Twitter and has been a verified PayPal merchant since 1998.

Helpdesk Testimonials

Sharon Pape

Mac Specialist and Customer Satisfaction Guru

Mrs. Sharon Pape is the client satisfaction guru of Telluride Helpdesk and Alex's wife. Sharon holds a bachelor of business administration degree. Sharon and Alex have been hard-working Telluride locals for over a decade and have been providing IT service for the community since 2006.

Synthesis Capturing Telluride Helpdesk's Core Ideals and Expert Solutions

Core Mission

Telluride Helpdesk's core mission is to provide comprehensive tech support and services, focusing on computer repair, server maintenance, and website design. Their goal is to streamline technology for businesses and individuals, enhancing efficiency and solving tech challenges with expertise.

Values

Telluride Helpdesk values professionalism, reliability, and expert knowledge in the tech field. They prioritize customer satisfaction, delivering high-quality, tailored solutions. Their commitment to staying current with tech trends and offering personalized attention sets them apart.

Solutions

Our solutions encompass a range of tech services, including advanced computer repair for both PCs and Macs, server maintenance, remote tech support, and custom website design. Telluride Helpdesk offers both on-site and remote assistance, ensuring a blend of convenience, efficiency, and effectiveness in addressing tech-related needs.

Our Satisfied Clients

Finbro Construction

Finbro Construction, based in Telluride, Colorado, is known for its diverse and comprehensive construction portfolio, making it one of the most experienced and successful builders in the region. They have received multiple Historic Preservation Awards from the Town of Telluride, highlighting their commitment to maintaining quality and attention to detail in their projects. Their services include custom residences, mixed-use projects, multi-family projects, historic preservation, renovations, and commercial spaces.

SurfaceLiner+

SurfaceLiner is a company specializing in Swiss-made surface protection solutions for a variety of industries, including building, aviation, and marine. Their products are designed for both indoor and outdoor applications, and they emphasize reusability, durability, and efficiency in protecting surfaces from mechanical damage and liquid spills. SurfaceLiner is particularly known for its ALLProtect line, which includes padded, highly absorbent, and durable protection solutions that are easy to install and remove without leaving residue. They also offer custom logo printing, pre-cut pieces, and comprehensive protection kits tailored to unique work environments, whether for aircraft, yachts, or construction sites.

Alpine Land Consulting

Alpine Land Consulting, established in 2010 and originally based in Rico, Colorado, specializes in civil engineering and land planning services. They operate primarily within the Town of Telluride, the Town of Mountain Village, and San Miguel County. Their expertise encompasses a wide range of design services, including planning for trails, roadway improvements, storm and sanitary sewers, dry utilities, grading, drainage, and septic/OWTS. They focus on providing unique solutions that are both cost-effective and safe, catering to the diverse topographical challenges of the Four Corners region, characterized by the rugged Rocky Mountains and high-desert environments.

Steve Catsman

Steve Catsman is a notable figure in Telluride Real Estate. He has been a part of Telluride's development since 1972, contributing to the construction of the town's first ski lifts and being among its first investors. He founded and developed Lawson Hill, Telluride's first local housing community, along with other projects like Adams Ranch and Gray Head Wilderness Enclave. Steve is also a founding member of the Telluride Foundation and a benefactor of Telluride’s Ski Patrol. His expertise extends to his leadership role at Telluride Real Estate Corp and his network within Christie's International Real Estate. Steve's passion for outdoor activities like mountaineering and skiing is evident in his personal and professional life.

Ray Bowers Real Estate

"Navigate Telluride Real Estate with Capt. Ray" is operated by Ray and Rachel Bowers, associate brokers specializing in Telluride real estate, Colorado. They offer comprehensive services for both buyers and sellers, providing information, resources, and support throughout the real estate process. Their focus is on helping clients make informed investments in Telluride, leveraging their extensive experience and knowledge of the local market. The website features detailed area descriptions, property search options, and insights into the unique lifestyle and community aspects of Telluride, emphasizing its natural beauty and outdoor activities.

Western Slope Dark Sky Coalition (WSDSC)

The Western Slope Dark Sky Coalition (WSDSC) focuses on preserving the dark, star-filled skies of Colorado's Western Slope. Formed in April 2021, the coalition collaborates with citizen groups, federal, county, and local governments. Their primary methods include implementing lawful ordinances and land use codes to encourage Dark Place designations like Communities, Reserves, Sanctuaries, Parks, or Cities. They also support members in applying for IDA designations and have successfully secured such designations for several communities in Colorado. Their efforts extend to promoting smart lighting principles and coordinating grant proposals for effective funding.

Rugged Mountain Roosters

PREMIER PHEASANT HUNTING IN THE SAN LUIS VALLEY - Enjoy a great upland experience hunting fast-flying pheasants in the San Luis Valley. Bring your dog or rent one of ours to test your shooting and hunting skills.

Contact Info

PC and Mac repair, website design, and business consulting in San Miguel County since 1999.

(970) 239-1843
Telluride Helpdesk, LLC
PO BOX 1132
Norwood, CO 81423
.:contact us:.

About Us

Welcome to the Helpdesk

What is a Helpdesk?

/ˈhelp ˌdesk/ noun 1. a service providing information and support to computer users, especially within a company.

Helpdesk Testimonials

Alexander Pape

Founder and Operator of Telluride Helpdesk

Helpdesk Testimonials

Sharon Pape

Mac Specialist and Customer Satisfaction Guru

Synthesis Capturing Telluride Helpdesk's Core Ideals and Expert Solutions

Core Mission

Values

Solutions

Our Satisfied Clients

Finbro Construction

SurfaceLiner+

Alpine Land Consulting

Steve Catsman

Ray Bowers Real Estate

Western Slope Dark Sky Coalition (WSDSC)

Rugged Mountain Roosters

Contact Info

/ˈhelp ˌdesk/
noun
1. a service providing information and support to computer users, especially within a company.